How We Verify Contractors
The Verified badge exists so homeowners have a real signal to filter on, not a default. Here's exactly what a contractor has to submit and what we check before a listing earns it.
1. Documents submitted
Contractors upload their trade license, a current certificate of insurance, and business registration through their dashboard. A W-9 or other supporting document can be attached where relevant.
2. Manual review
Each document is reviewed against the business details on the profile — name, license number, and service area have to match before we approve anything.
3. Verified badge
Once license and insurance documents are approved, the listing shows a Verified badge in search results and on the contractor's profile page.
4. Ongoing re-verification
Licenses and insurance certificates carry expiration dates. As a document nears expiry, the contractor is prompted to upload a renewed copy; an expired document without a renewal drops the badge until it's resolved.
What verification is — and isn't
A Verified badge confirms we reviewed a license and insurance document that appeared valid at the time. It is not a warranty of workmanship, a background check, or a live real-time check against state licensing boards. For any project, we still recommend confirming a contractor's license directly with your state licensing board, especially for larger jobs. Full detail on what this does and doesn't cover is in our Terms of Service.
Not seeing a badge on a listing?
Unverified contractors can still appear in search — some are new, mid-review, or chose not to submit documents yet. Use the filters on the search page to show Verified-only results.